From your first customer conversation to your last employee review, Bizapp gives growing Indian businesses the CRM, Service Desk, and HR tools to build relationships that last.
Our mission
Most business software is designed around the vendor's convenience, not yours. We started Bizapp to fix that.
After more than a decade of working closely with Indian SMBs and enterprises, we understand the structures they actually run on. We build tools that fit those structures — including helping teams migrate from legacy, on-premise applications to the cloud without losing what works.
The result: your entire business — customers, people, support, and documents — visible in one place, on demand, from Bengaluru-built infrastructure hosted on AWS within India.
What we stand for
The principles that guide every product decision we make.
Customer success drives every product decision. We listen, iterate, and build features that solve real problems for Indian businesses.
Continuous R&D and technology advancement — from AI-driven automation to ITSM-aligned workflows — keeps Bizapp future-ready.
Protecting customer data is our highest responsibility. Encryption, role-based access, audit trails, and AWS India hosting by default.
Solutions designed around your business processes — not the other way around. Custom workflows, modules, and integrations included.
Enterprise-grade performance, automated backups, and dedicated support so your operations never skip a beat.
We grow when our customers grow. Long-term relationships, not transactional sales — our roadmap is shaped by your evolving needs.
Products
Each product works standalone or together. Most customers start with one and expand as their team grows.
Track leads, manage pipelines, and grow customer relationships from a single workspace. Built for Indian IT companies, resellers, and SMBs.
Centralised client IT support with ITIL-aligned workflows. Purpose-built for managed service providers and IT resellers across India.
Attendance, leave management, appraisals, payroll, and employee records — in one place. Designed for Indian HR compliance requirements.
Customer success
Every enhancement, feature, and innovation in Bizapp begins with customer feedback. Our customers are not just users of our platform — they are partners in our product journey.
We work closely with system integrators, managed service providers, IT teams, and growing businesses to understand their challenges and deliver practical solutions that create measurable business value. Their evolving needs guide our roadmap and inspire continuous innovation.
Every product decision is weighed against one question: does this help our customers succeed?
Regular check-ins, support insights, and feature requests directly shape each release cycle.
We build relationships, not just software. Most of our customers have been with us for years.
From onboarding to ongoing optimisation, our team is always a call or message away.
Data security & trust
Your business data is one of your most valuable assets. Bizapp is designed with security, privacy, and reliability at its core — so you can focus on running your business with confidence.
Innovation & customisation
Innovation is not a one-time effort at Navikra. And every organisation operates differently, so Bizapp goes far beyond standard software offerings.
Research & Development
Customised Applications
For system integrators, MSPs, manufacturing, education, healthcare, and enterprise organisations.
Our journey
Vikrant Kashyap establishes Navikra in Bengaluru with a focus on business software for Indian SMBs and IT service companies.
First product goes live — a CRM built specifically for Indian IT resellers and system integrators who found global tools too generic.
Responding to demand from MSP customers, Bizapp expands into ITIL-aligned Service Desk modules.
Bizapp welcomes its 100th customer — a landmark moment that validated our mission to make powerful business technology accessible to every growing organisation across India.
HR & Payroll launches, completing the three-product platform. Teams can now run their entire operations on Bizapp.
Our most significant release yet. Bizapp V3 brings built-in AI across CRM, Service Desk, and HRMS — with intelligent automation, predictive analytics, smart ticket routing, and natural language insights — empowering every growing Indian business to operate smarter, faster, and with greater confidence.
The people behind Bizapp
We're a focused team of product builders, engineers, and customer success specialists — all based out of Bengaluru — united by the belief that great software should make your work simpler, not harder.
FAQ
Everything you need to know about our company, platform, and team.
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