500+
Active Users
10+
Years of Experience
11
CRM Modules
₹8,999
Starting Price / User / Year

CRM Software India — Features

Everything your sales team needs

14 purpose-built modules — the best CRM for SMBs, IT companies, and system integrators covering every stage of the customer journey from first contact to invoice.

🎯

Prospect Management

Centralise your entire contact book. Log every interaction, track communication history, and keep your team aligned on every account.

Prospects · Customer profiles · Interaction log
📣

Campaign Management

Run and track all your marketing campaigns in one place — direct mailers, digital ads, telecalling, or referral programmes.

Direct · Digital · Telecalling · Reference campaigns
🏆

Lead Management

Capture, assign, and qualify leads faster. Know exactly where every opportunity stands and which rep owns it.

Lead capture · Assignment rules · Qualification stages
📅

Meeting Management

Schedule and track every customer meeting, appointment, and follow-up. Never let a commitment fall through the cracks.

Meeting scheduler · Appointment tracking · Follow-up reminders
🔽

Funnel Management

Visualise deal movement through every stage of your sales funnel. Spot bottlenecks and take action before they cost you revenue.

Stage tracking · Conversion rates · Drop-off analysis
🎯

Target Management

Set team and individual sales targets, track achievements in real time, and keep your sales force motivated and accountable.

Target setting · Achievement dashboards · Rep-level tracking
📦

Order Management

Manage the full order lifecycle from quotation to delivery. Keep customers updated and your operations running smoothly.

Orders · Quotations · Invoices · Delivery status
🗂️

Product Management

Organise your product catalogue and link it directly to quotes, orders, and campaigns so your team always has the right information.

Product catalogue · Pricing rules · Bundle management
👥

HR Management

Manage your sales team's attendance, leave, incentives, and performance appraisals without leaving the platform.

Employee records · Leave · Incentives · Appraisals
Explore full HRMS →
🎫

Service Desk

Handle internal and external support tickets through a single window. Escalate, resolve, and track SLA compliance end to end.

Internal tickets · External tickets · SLA management
Explore full Service Desk →
💬

Customer Support

Empower your team with an FAQ library, product support flows, and issue management so customer queries get resolved fast.

FAQs · Flow management · Technical support
🔔

Renewal Management

Never miss a renewal opportunity. Bizapp automatically tracks contract and subscription expiry dates and sends timely reminders via email and in-app web notifications — so your team can act before the window closes.

Email reminders · Web notifications · Expiry tracking · Renewal pipeline
🏭

Supplier Management

Build stronger supplier relationships, negotiate better prices, and ensure on-time delivery. Track every vendor interaction, compare quotes, and keep your supply chain aligned with your sales commitments.

Supplier profiles · Price comparison · Delivery tracking · Vendor interaction log
💳

Payment Tracking

Stay on top of every rupee owed and owing. Track receivables from customers and payables to suppliers in one place — with due date alerts, outstanding balance views, and payment status updates so nothing slips through the cracks.

Receivables · Payables · Due date alerts · Outstanding balances · Payment status

How It Works

Up and running in four steps

Our onboarding team configures the platform to match your exact sales process — no IT team required.

1

Book a Demo

See Bizapp CRM live with your industry's sample data. We walk you through every module.

2

Data Migration

We import your existing contacts, leads, and history — zero data loss, zero manual effort from you.

3

Configuration

Your pipeline stages, product catalogue, and workflows are set up to match your actual process.

4

Team Training

Live training sessions for your team. Everyone's productive from day one.

Live Analytics

Your entire sales operation, in one view

Real-time dashboards give every manager and rep the insight they need to hit target.

Sales KPIs — This Month
142 ↑12%
Open Leads
₹38L ↑8%
Pipeline Value
Demo Booked
87%
Proposal Sent
72%
Deals Won
54%
Funnel — Current Quarter
Prospects
320
Qualified
231
Proposal
154
Negotiation
88
Won
57

CRM for IT Companies — Integrations

Connects with your existing tools

Bizapp CRM plugs into the platforms your team already uses — no disruption, no re-learning.

📊 SAP 🟡 Zoho 📒 Tally 💚 WhatsApp 📧 Microsoft 365 📧 G Suite 📞 Tata Tele IVR 📍 Google Maps 💳 Razorpay 📊 Power BI 🤖 OpenAI 🤖 Claude AI 🎥 MS Teams 🇮🇳 GST Portal

Pricing

Simple pricing for every team size

All plans include data migration, onboarding support, and training. No hidden fees.

Starter
₹8,999
per user / per year
  • 20 GB cloud storage
  • Email & chat support
  • SaaS deployment
  • Annual billing
  • 3 training sessions
  • Data migration included
Get Started
Enterprise
₹14,999
per user / per year
  • 60 GB storage
  • 24×7 phone & email support
  • On-premise deployment option
  • Full ticket management
  • Custom integrations
  • On-demand training
Talk to Sales

FAQ

Common questions about Bizapp CRM

Bizapp CRM is a cloud-based customer relationship management platform built specifically for Indian SMBs. It covers lead management, campaign tracking, meeting scheduling, funnel analysis, order management, and more — all from one dashboard.
Bizapp CRM starts at ₹8,999 per user per year on the Starter plan. Pro is ₹11,999/user/year and Enterprise is ₹14,999/user/year. All plans include data migration and training sessions.
Yes — this is a core strength of Bizapp. Our onboarding team configures pipeline stages, product catalogues, campaign types, and workflows to match your exact business process during the setup phase.
Yes. All plans include data migration at no extra cost. We migrate your existing contacts, leads, and historical data from spreadsheets or any previous CRM system.
Yes. Bizapp CRM is fully responsive and accessible from any browser on mobile, tablet, or desktop. A dedicated mobile app is available for field sales teams.
All customer data is hosted on AWS infrastructure within India, ensuring local data residency compliance. Enterprise customers can also opt for on-premise deployment.

Trusted by Indian Businesses

20+ companies run their sales on Bizapp CRM

From Bengaluru MSPs to manufacturing firms — see who's closing more deals with Bizapp.

Rabita Software SEA Infonet Login2IT Vertex Techno Plutus Ventures VTalk Silicon T Global S5 Technologies Cloud Rich + 10 more →
Meet all our customers →

Ready to build a smarter sales operation?

Join hundreds of Indian businesses running their sales on Bizapp CRM. Free Demo, no commitment.

Book a Free Demo →